Author: Tessa Blasi

ANNUAL REPORT
2020-2021

Director’s Review

The year of 2020 marked 50 years of supporting individuals with special needs at Comprehensive Systems, Inc. We certainly encountered challenging times during 2020 due to the pandemic, but also found strengths and positives along the way.
For the individuals we support, we saw community outings stop, in-person visits stop, and even home visits stop. We also saw day services, including work programs and activity-based programs stop in March. At that time, we also had to make the difficult decision to close our Treasure Chest Stores.
We recognize what a challenge 2020 was for the individuals that we support, as well as their loved ones. We also recognize the extra efforts displayed by our staff in rolling with all of the changes that were put on them, sometimes daily, in our service areas. We could not have had the success we had over the past year without the staff’s dedication and their commitment to the individuals we support. One of the most notable positives during this pandemic was the comradery and teamwork displayed by the individuals we support, their family members, and our staff.
Through the vaccination process and the changing guidelines of our Governor, the CDC and the Iowa Department of Public Health, we are thankful that we have been able to resume some services that were on hold, as well as become more involved in our local community events. We continue to be cognizant that the virus is not gone and take precautions and follow guidelines to keep everyone safe.
We went through our CARF Accreditation Survey from April 7-9, 2021. Due to the pandemic, the format of this survey was virtual through Microsoft Teams program. This marked our first virtual CARF Survey. The survey process went very well and we received a 3-Year Accreditation with no recommendations. This is quite an honor, as fewer than 3% of agencies nationwide are able to achieve that mark. This is the 4th time that Comprehensive Systems, Inc. has been awarded a 3-Year Accreditation with no recommendations. We are proud of the level of quality services that we provide.
Staffing our service areas has been a challenge over the past year. Our organization is not alone in this challenge. There continues to be a Direct Support Staff shortage across the state. Even in other industries, it seems that everyone is looking for help. Some incentives were put into place at Comprehensive Systems, Inc., such as a “Hero Bonus” for staff working during the pandemic. Additionally, we have adjusted our pay scale and this has helped with some staffing challenges in some areas. We continue to offer a recruitment bonus, encouraging staff to refer individuals who they feel would be a good fit for our program areas.
We are thankful that things are slowly returning to a modified “normal” that we once knew. We continue to be anxious for our services to return to the same way they used to be. Eventually we will get there.

Board of Directors
Reverend Charles Orr, President Waterloo
W.R. (Dick) White, Vice President Decorah
Steve Duregger, Secretary/Treasurer Clear Lake
Eleanore Martin, Board Member New Hampton
Cary Darrah, Board Member Cedar Falls

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Financial Review

Income Summary for Fiscal Year 2020-2021

INCOME SUMMARY: These figures continue to indicate that the ICF-IID programs continue to be
the mainstay of Comprehensive Systems.

Expense Summary for Fiscal Year 2020-2021

EXPENSE SUMMARY:
Caring for people requires the service of many staff. Staff salaries and benefits accounted for 80% of all expenses. Expenses for utilities, food, depreciation and interest have remained consistent during the past several years.

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Years of Service July 1,2020-June 30,2021

Retirees
Kathy Dunn
Linda Geertz
Vicky Johnson
Louise Kramer
Teresa Kreger
Mary Ellen Larson
Verna Pietan
Anna Pyle
Belinda Smith

20 Years
Elizabeth Dalton
Nancy Feltz-Zeien
Julie Mellody
Jean Shannon
Peggy Testroet

15 Years
Deborah Friedman
Bobbe Madson
Laurie Murphy
Patty Recupido
Alison Rust

40 Years
Shari Miller

35 Years
Jack Brown

10 Years
Lindsey Merron
Alyssa Muller
Heather Norland
Scott Pfiffner
Rebecca Schmidt
Susan Stewart

30 Years
Leah Anhalt
Deborah Beaver
Joan Dunn
Sheryl Heyenga
Stacy Larson
Daniel Pringle
Margie Quigley
Richard S Turpen
Michele Wagner

5 Years
Gorpu David
Melissa Mann
Nikki McMahon
Madison Schmidt
Amanda Sylvester
Joyce Ward

25 Years
Ryan Becker
Butch Johnson
Daniel Macomber
Sandra Meleney

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Variety of Services

Charles City

Mason City

Burling House- ICF/IID
Crestview- ICF/IID
Ninth Street Group Home- RCF/IID (SCL & Home- Based Habilitation)
Other Community Supports- SCL, Respite
Community Connections Charles City —Day Habilitation
Community Choices Labor Center —Day Services for ICF/IID
Community Choices South Grand —Day Services for ICF/IID
Treasure Chest- Thrift Store
Small Group Employment

Mason City Group Home- RCF/IID (SCL & Home-Based Habilitation)
Other Community Supports- SCL, Respite, Home- Based Habilitation
Community Connections Mason City —Day Habilitation
Small Group Employment

Osage

Osage Group Home- RCF/IID (SCL)

Cedar Falls/Waterloo

Carlton- ICF/IID
Country Lane- ICF/IID
Highland- ICF/IID
Richland- ICF/IID
Rownd- ICF/IID
South Hill- ICF/IID
Theimer- ICF/IID
Other Community Supports- SCL
Community Connections Black Hawk —Day Habilitation
Community Choices Black Hawk —Day Services for ICF/IID

OUR MISSION:
We Support Individuals with Special Needs
OUR VISION:
A Recognized Leader in Providing Quality Services & Supports

New Hampton Group Home- RCF/IID (SCL)
Community Connections New Hampton —Day Habilitation
Treasure Chest-Thrift Store
Small Group Employment

New Hampton

Definitions:
ICF/IID–Intermediate Care Facility for Individuals with Intellectual Disabilities
RCF/IID–Residential Care Facility for Individuals with Intellectual Disabilities
SCL–Supported Community Living

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Contributors: July 1, 2020-June 30, 2021

In Honor of:
Bernadette Kraus
Kraus, Family
Shannon, Steve & Jean
Beth Burkgren
Burkgren, Robert
Bridget Bartholomew
Bartholomew, Donald E
Gustafson, Sandra
Selzer, Nancy & Robert
Carrie Jenkins
Jenkins, Bob & Sherry
Moulds, Danny & Andrea
Community GO Award in
Recognition of Cherie
Schweinfurth’s Volunteer Service
Winnebago Industries Foundation
Conner & Cristian Wills
Wills, Jennifer & Curt
Dane Frahm
Frahm, Brian & Brenda
Don McConnell
Feldpouch, Pat & Bonnie
Donald Trettin
Saleh Trettin, Karen
Erika Euchner
Darrah, Cary & Frank
Keya Basu
Basu, Hriden
LuAnn Tokheim
Tokheim, Michael & Shirley
Meg Keasler
Paige, David & Elizabeth
Mr. & Mrs. William Madsen
Norland, Rodney & Mary
Patrick J. Allison
Allison, Mickey & Tony
Ron Stevens
Rotolo, Linda
Steven Zimmerman
Zimmerman, Nancy
In Memory of:
& to Honor Richard Burling
Houston, Floyd & Stephanie
Alyson Koch
Matthes, Denise
Arlene Lensing
Lensing, Rick
Bille Kobliska
Conway-Markham Funeral Home
Bob Weidler
Weidler, Lorraine, Deb & Kathy
Bryan Gast
Adams, Debrah & Robert
Ask, Don & Judy
Brewer, Ellen
Byrnes, Edward & LaVonne
Dunkelberg, Leone K.
Gast, Del & Karen
Jennings, David & Diane
McCarthy, Terrance & Cynthia
Meinders, Becky Jo & Keith
Olson, Douglas & Linda
Rolfes, Timothy & Therese
Stange, Craig & Dianne
Newton, Terry & Dale
Carrie Wadsley
Wadsley, Al & Angie
Chris Walther
Walther, Norma
Clarice Burkgren
Burkgren, Robert
David Morrison
Allen, Judith
David Nazar
Rosenberg, Delrose A.
Donna Burke
Balk, Charles & Diane
Balk, Jeanne
Blong, David
Burke, Craig
Cuvelier, John & Leslie
Davis, Randy & Brenda
Dick, Ed & Lauri
Farmers Win Coop
Grote, Richard
Hertz Farm Management, Inc.
Huinker, Robert & Renea
Jansch, Jane
Kiss, Jonathan & Karen
Kiss, Kenneth
Melcher, Judith
Njus, Connie
Samec, Steven & Sharon
Schluter, Karen
Schmitt, Mark & Diane
Selzer, James
Slump, Rod & Deborah
Thurow, Edward, M.
Voyek, Michael
Gordon F. Speltz
Blazek, Donald & Kim
Harold Galligan
Rigler, John & Cheryl
James Orr
Alshouse, Dean & Glenda
Benkendorf, Ray & Caroline
Braley, B.
Burfeind, Raymond & Judith
Clausen, Dorothy
Dotseth, Greg & Carol
Dowd, Barbara
Grafft, Cyd
Hansen, Kris & Susan
Nielsen, Caryl
Orr, Charles & Kathleen
Polk, Viola
Seely, James & Jane
Jerry & Rose Henry
Henry, Kevin & Jo
Jerry Bodensteiner
Blazek, Donald & Kim
John Kraus
Kraus, Family
Shannon, Steve & Jean
John W. Ryan
Ryan, Paula
Kathy Jo Harmelink
Harmelink, Don & JoAnn
Laura Jane Jennison
Jennison, Mrs. Charles
Lucille Zeien
Zeien, Dixie & Peter
Margaret Ann Schmidt
Blazek, Donald & Kim
Margaret Trettin
Saleh Trettin, Karen
Nancy Golinvaux
McCalley, Marilyn
Nancy Selzer
Dowd, Beth
Nancy Selzer (Mother of Bridget &
Brett Bartholomew)
Bartholomew, Donald E

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Contributors: July 1, 2020-June 30, 202

In Memory of:
Nancy Selzer- In support of Bridget
Bartholomew
Boord, John & Kathleen
Carlson, Pat & John
Davis, JoAnn & Larry
Gustafson, Sandra
Johns, Carol & Phil
Stritar, Gilbert & Carolyn
Vandeburg, Jane
Norman & Mary Jane Leinenkugel
Leinenkugel, John A
Paul & Fran Shannon
Shannon, Steve & Jean
Richard Burling
Baxter, Jody & Tricia
Burgess, Sue & Doug
Burling, Jim & Peggy
Burling, Judy
Burling, William A.
Lange, Barb & Doug
Smith, Emily & Bob
Richard Immel
Hauser, Carl & Judy
Robert & Darlene Mayer
Mayer, Bruce & Denise
Roger Nosbisch
Gage, Mick & Bonnie
Sue Marion
Marion, Mary Diane
Virginia Laures
Laures, Stan & Ginny
William Orthaus
Gage, Mick & Bonnie
218Fuel Express-Rick's Wagon Wheel
Anderson, Phyllis
Anonymous
Bahr, Coleen
Becker, Ryan & Julie
Benner, Paul & Lori
Bill Harrington & Associates
Bollman, Trent & Melissa
Boos, Amy
Boyle, Carol
Brandt, David & Diane
Brannick, Liz
Brown, Jack & Nancy
Burgart, Ralph & Mary Pat
Carpenter, Ashley
Carpenter, Pam
Charles City Long Term Care, Inc.
Charles City Press
Clemens, Ronald & Jayne
Community Foundation of NE Iowa-BH
Connolly, Casey
Connolly, Mike & Robin
Dairy Queen
Davis, Jackie
Debower, Sue
Deutsch , Tom & Rosie
Dole, Karen
Droppert, Ron & Vicky
Dunn, Joan
Emerson's On Main
Fareway-Cedar Falls
Fareway-Charles City
Fineran, Pippa & Randy
First Citizens Bank
First Security Bank & Trust
Fox, Larry & Sandra
Frank & Ann Weiner Family Fund
Franke, Mike & Deb
Funk, Nile & Julie
Furniture Mattress Outlet
Gabranski, Bruce & Roxanne (Adams)
Gohr, Christine
Guyer, Jim & Ellen
Hackenmiller, Paul & Rita
Hagen, Linda
Hanken, Renee & Jeff
Harrington, Sandy
Henson, John & Michelle
Heyenga, Matt & Sheryl
Hillegas Flooring, LLC
Hillegas, Rod & Amy
Home Trust & Savings Bank
Hovden, Bruce & Carol
Hovland, Tom & Barbara
Hy-Vee Charles City
Izer, Chris
Jensen Electric
Jones Law Firm
Juhl, Gary & Patti
Kaltfleiter, Elaine
Klaes, Dave & Cindy
Knights of Columbus - Rockwell/Rockford/Dougherty #13314
Knights of Columbus - Elma #4144
Knights of Columbus - Mason City #1006
Knights of Columbus - New Hampton #1697
Knights of Columbus - Riceville #11592
Kruckenberg, Patrick & Nickol
Laures, Vernon & Jean
Lawler, Teresa
Litterer, Tammy & Travis
Lokenvitz, Donald
Luana Savings Bank
Lubbert, Nancy
Lubbert, Stacy
Luense, James & Carlene
M Prints Ink
Madsen, Lisa & Kevin
Madson, Bobbe & Gene
Mahncke, Robert & Linda
Marvin, Sonja
McCollough, Dennis & Rebecca
McConnell, Shirley & Vince
Meyer, Kenneth & Linda
Meyer, Muriel
Mick Gage Plumbing & Heating
Mid-West Roofing Co.
Muchmore, Iris
Neely, Roderick & Robin
New Hampton Auto Body
North Risk Partners
Olson, Diane
Olson, Jerri & John
Ozzello, Terry
Peaster, Lynn & Glenda
Peters, Connie
Pickar, Virgil & Pam
Pulford, Paul & Annette
Pyle, Ann
Pyle, Michael J.
Quigley, Margie
Reicherts, Gary & Bev
Richard F. Burling Trust
Schmitt, Sondra
Springer, Colleen
St. James Lutheran WELCA-Allison
St. Peter Lutheran Women
Steinlage, Margaret
Stephan, Christopher & Madonna
Terrill, Autumn
Terrill, Ron & Chris
Thurm, Nathan & Rachel
Tri-JJMA Trust
TriMark Corporation
Tyrrell, Anne
Unique Country Store
Wallace, Laura
Watson, Bryce
Wilde, Laura & Astrup, Ann
Wiltse, Jean
Women of ELCA
Wunderlich, Chad
Zediana, Charles
Zoetis Inc

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We apologize for any errors or omissions that may have occurred. Please notify us so that we may make corrections. 641-228-4842

1700 Clark Street P.O. Box 457 Charles City, Iowa 50616
www.comprehensivesystems.org
Charles City-Cedar Falls-Mason City-New Hampton-Osage-Waterloo